Refund Policy
Cancellations and Refunds
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Full Refund:
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You are eligible for a full refund if you cancel your enrollment before the first scheduled tutoring session.
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No Refund:
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You miss a session without prior notice ("no-show").
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No Refund Policy for Digital Orders - All sales of digital products are final.
Rescheduling Policy
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Sessions can be rescheduled without penalty if notice is given at least 24 hours in advance.
Package Deals (e.g., 5 or more sessions)
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If you request a cancellation after some sessions have been used, a prorated refund will be issued based on the number of unused sessions.
Tutor Cancellations
If a tutor cancels a session for any reason:
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You may reschedule at no extra cost.
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Or, you may request a full refund for that canceled session.
Exceptional Circumstances
We understand emergencies happen. Contact us, and we’ll work it out case-by-case.